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Terms & Conditions
Welcome to Buzaao International Pvt. Ltd. (“Buzaao,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your access to and use of the Buzaao website, mobile application, and related services (collectively, the “Service”). By registering with, accessing, or using our Service, you agree to be bound by these Terms. If you do not agree, you must not use our Service.
1. Eligibility & User CategoriesOur platform is open to:
- Manufacturers (who list and sell products)
- Traders & Contractors (who buy, sell, or distribute products and services)
- Corporate Clients (who procure solutions for their organizations)
- General Users (who access the platform for information or services)
You confirm that you are at least 18 years of age and legally capable of entering into binding contracts.
2. Account Registration & Responsibilities- Users must provide accurate, complete, and updated information when creating an account.
- You are responsible for maintaining the confidentiality of your login credentials.
- You agree not to impersonate others, misrepresent your business, or provide false information.
- Any activity conducted through your account will be deemed as your responsibility.
You agree to use Buzaao only for lawful business purposes related to the fire industry. You must not:
- Modify, copy, or reproduce platform content without authorization.
- Upload false, misleading, or fraudulent product/service information.
- Attempt to hack, disrupt, or misuse the platform.
- Engage in unauthorized commercial use, spamming, or data scraping.
- Infringe on any third-party intellectual property rights.
- Buzaao acts as an aggregator and facilitator between manufacturers, traders, contractors, and clients.
- We are not a direct seller (unless explicitly stated). The responsibility for product quality, warranties, and compliance lies with the seller.
- Buyers and sellers are expected to independently verify product details, certifications, and service agreements.
- Buzaao is not liable for disputes, damages, or losses arising out of transactions between users.
- All payments must be made only through secure payment gateways integrated into the Buzaao platform.
- We never ask for your OTP, CVV, or PIN. Do not share such details with anyone claiming to represent Buzaao.
- Cash payments are strictly prohibited. Do not hand over cash to Buzaao employees, representatives, or agents. Buzaao will not be responsible for losses due to unauthorized cash dealings.
- Payment processing is handled by authorized third-party gateways. Buzaao is not liable for issues arising from such services, but will support users in resolving disputes.
- All content on the Buzaao platform (logos, trademarks, graphics, software, etc.) is owned by or licensed to Buzaao.
- Users may not copy, reproduce, distribute, or create derivative works without prior written consent from Buzaao.
Your use of the platform is also governed by our Privacy Policy, which explains how we collect, use, and protect user data.
8. Disclaimer- The platform and services are provided on an “as is” and “as available” basis without warranties of any kind.
- Buzaao does not guarantee uninterrupted, error-free operation or accuracy of content.
- Product warranties, certifications, and quality assurances are the sole responsibility of the respective sellers.
To the maximum extent permitted by law:
- Buzaao shall not be liable for indirect, incidental, or consequential damages, including loss of profits, business interruption, or data loss.
- Our total liability for any claim arising out of or relating to the use of our platform will not exceed the amount paid by you (if any) to Buzaao for using our Service.
Buzaao reserves the right to suspend or terminate your account or restrict access to the platform at its discretion, if you:
- Violate these Terms
- Engage in fraudulent or harmful activity
- Misuse the platform or disrupt operations
The platform may contain links to third-party websites or services. Buzaao does not endorse or take responsibility for such content, policies, or practices.
12. Governing Law & JurisdictionThese Terms are governed by and construed in accordance with the laws of India. You agree to submit to the exclusive jurisdiction of the courts located in [Insert City/State].
13. Changes to TermsBuzaao may update these Terms from time to time. Any changes will be effective immediately upon posting on the platform. Continued use of the Service constitutes your acceptance of the updated Terms.
14. Contact UsFor any questions or concerns regarding these Terms & Conditions, please contact:
info@buzaao.com
Privacy Policy
Buzaao International Pvt. Ltd. Buzaao, we, operates the Buzaao platform and mobile application (“Service”) as an e-commerce and aggregator platform for the fire industry. This Privacy Policy explains how we collect, use, disclose, and safeguard information from manufacturers, traders, contractors, corporate clients, and individual users who interact with our Service. By accessing or using our Service, you agree to the terms outlined in this Privacy Policy.
1. Information We CollectWe may collect the following categories of information when you use our Service:
(a) Personal Information- Name, company name, designation
- Email address, phone number, billing and shipping address
- Identification details required for regulatory or compliance purposes
- Product listings, service offerings, pricing, catalogs, certifications
- Business registration and GST details (if applicable)
- Orders, invoices, quotations, payments, and transaction history
- Bank or UPI details (only as required to process payments, through secure payment gateways)
- Device information (IP address, device type, operating system)
- Log data (time, date, app configuration, error logs, usage statistics)
We may use cookies and similar technologies to enhance your experience, analyze usage, and personalize services. You can disable cookies via your browser settings, but some features may not function properly.
2. How We Use Your InformationWe use the collected information for the following purposes:
- To provide, operate, and improve our platform
- To connect manufacturers, traders, contractors, and clients
- To process orders, payments, and deliveries
- To verify user identity and ensure compliance with industry regulations
- To provide customer support and resolve disputes
- To send updates, offers, promotions, and industry-related information
- To analyze usage trends and improve platform functionality
- To comply with legal, tax, and regulatory obligations
We do not sell your personal information. However, we may share information in the following circumstances:
- With Service Providers: Third-party partners (payment gateways, logistics providers, analytics tools) that help us operate our platform.
- With Business Partners: To enable trade between manufacturers, traders, contractors, and corporate clients.
- For Compliance: When required by law, government authorities, or to protect legal rights.
- In Business Transfers: In case of a merger, acquisition, or restructuring of Buzaao.
We implement commercially reasonable measures to protect your personal and business data. However, please note that no method of transmission over the internet or electronic storage is completely secure.
5. Payments & Financial Safety- All payments on the Buzaao platform are processed only through secure and authorized payment gateways.
- We never ask for your bank OTP, PIN, CVV, or full card details. Please do not share such sensitive information with anyone claiming to represent Buzaao.
- Buzaao does not accept cash transactions under any circumstances.
- Users are strictly advised not to hand over cash to any Buzaao employee, representative, or agent. Buzaao will not be responsible for any losses arising from unauthorized cash dealings.
- Always verify payment details on the official Buzaao app or website before making a transaction.
We retain information as long as necessary for business purposes, legal obligations, or dispute resolution. Users may request deletion of personal data by contacting us.
7. Children’s PrivacyOur platform is not directed toward individuals under the age of 18. We do not knowingly collect data from children. If you are a parent/guardian and believe your child has shared personal information, please contact us immediately.
8. Your RightsDepending on your jurisdiction, you may have rights to:
- Access, correct, or update your information
- Request deletion of your personal data
- Opt out of marketing communications
- Restrict or object to certain data processing activities
Our Service may contain links to third-party sites. We are not responsible for the privacy practices or content of such websites.
10. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our Service after changes constitutes acceptance of the revised policy.
11. Contact UsFor any questions, concerns, or requests related to this Privacy Policy, please contact:
info@buzaao.com Buzaao International Pvt. Ltd.